Connect the dockable keyboard (and mouse if available).Hold down the power switch for 10 second to turn the unit off.Method 1 - Windows No Longer Boots Normally If you are already in the Windows Recovery Environment and cannot use the keyboard, follow these steps to restart the Recovery or Reset Process. Whilst this will not enable the touchscreen it should allow the recovery process to be completed. (For a permanent Resolution, which requires that the machine still boots Windows normally, see below)Įnsure that the dockable keyboard is plugged in before you turn the tablet on. This is caused by the Windows Recovery Environment (WinRE) on the Switch 10 not including the necessary Intel I/O Drivers, resulting in the touchscreen not working. Customer that boot their Acer Switch 10 into recovery mode may find that the Touchscreen and dock may not function, resulting in recovery not being possible.
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